Because we are a small company, we are not able to provide free shipping, but shipping is kept at a basic minimum, reflecting any current costs to ship through USPS. We try to expedite all orders as quickly as possible, but due to the unique nature of what we do, please allow some time to personalize, design, or embroider your gifts. We usually advise a turn-around time of one week to ten days--(three-four weeks for custom-made items, such as "Puzzle Stools")--and possibly longer at Holiday time. Please place your order as far in advance as possible.
We do offer a free service to those who would want the gift recipient to know that a gift has been ordered for them: We will gladly send a postcard to the gift recipient, advising them that a "Special Gift" has been ordered by.........(your name).............................., and "will be arriving soon". Please either email us for this service, or call (800) 998-2229, and we will be happy to do this for you.